Making crisis management easier through design

Making crisis management easier through design

Redesign of Murphy Solutions’ crisis management platform, enhancing usability, responsiveness, and clarity for users in high-stakes environments.

Project Overview

Company: Murphy Solutions

Project Duration: 1 Month

Project Overview

Company: Murphy Solutions

Project Duration: 1 Month

What I worked on:

User Experience

Design System

What I worked on:

User Experience

Design System

BACKGROUND AND PROBLEM

Murphy Solution helps teams manage crises, but their digital platform had grown clunky over time.

Navigation felt confusing, visuals were all over the place, and important tools like a communication hub were missing.

What we found

The site wasn’t fully responsive, and users struggled with simple actions like “go back” or “show more.”

There was no central space for quick updates or internal communication.

Colors and icons felt inconsistent, giving the interface a “messy” look.

The Murphy Standard section overwhelmed new users while offering little to seasoned ones.

The mobile version lacked clear definitions for menus and interactions.

HOW WE TACKLED IT

We took a function-first approach, fixing what didn’t work before worrying about polish.

Every design choice was tested and discussed in weekly catchups with stakeholders

Mapping

Audited current journeys and components to spot usability gaps and inefficiencies.

Building the system

Recreated the component library for consistency, speed, and cross-platform use.

Redesigning for Impact

Applied the new system to rebuild end-to-end screens aligned with user needs and business goals.

Lets Start with mapping the components and the flows

We began by auditing all existing user journeys and interface components to understand how they connected. This revealed usability gaps, visual inconsistencies, and areas where the system failed to scale effectively.

Building a scalable system

Using those insights, we rebuilt the component library from the ground up. Each element was made modular, brand-aligned, and adaptable, creating a foundation for consistency and faster collaboration across teams.

New Branding:

The new branding includes a new color scheme, typography, logo, motifs and other design components that can be used across various facets of Murphy Solution as a company and product.

FINAL DESIGN

The experience is now structured, calm, and easy to navigate even under pressure.

The redesign went beyond visuals it transformed how the platform works and feels.

The information presented here is only for demonstration purposes and does not reflect the actual product.

VALUE GENERATED

The experience now feels structured and calm, even in high-pressure situations.

In the end, this project was about designing confidence, not just interfaces. Whether on web or mobile, users can act decisively and feel in control when it matters most.

BACKGROUND AND PROBLEM

Murphy Solution helps teams manage crises, but their digital platform had grown clunky over time.

Navigation felt confusing, visuals were all over the place, and important tools like a communication hub were missing.